Increase Your Influence

Influence.  What is it? Is it innate or can it be learned? Influence is our ability to share with others our ideas in a logical, understandable fashion and in a way that they can hear and absorb and be likely to embrace and integrate.  It is intended to inspire others to action through their thoughts, emotions and behaviors. Does building influence sound daunting? 7 ways that you can increase...

Want to know others?   Know thyself first.

Have you ever wondered why you seem to naturally gravitate towards some people and not to others?  Or where your communications seem to go well with some people and not with others? Often when we are triggered, it is either because somebody else’s natural style is different than our own or there is something about what the other person is saying or how they are saying it that does or does not...

Building Relationships – Understanding Self and Others

Building Relationships/Understanding Self and Others Building relationships it easy for some and more uncomfortable for others. It often comes down to interest and intention. Many think there is a knack for building relationships that they just don’t have and never will. The truth is that it is possible for all of us. A few tips can go a long ways. Let’s break this down. Building relationships...

Leader as Listener

Listening is one of the core leadership skills.  It is a skill that can be developed and honed. It creates amazing benefits. How often do you find yourself listening to others?  What are you listening for? What are you learning? How do you listen in a way that creates benefits? Listening starts with listening to ourselves and, over time, developing our Personal Mastery (Senge, 2006).   There are...

What Would a Deeper Understanding Mean for You and Your Organization?

Last week, after having returned from two weeks on campus at the magical Royal Roads University in Victoria, BC, I spent a good part of this week applying the on-campus learning. This was done in refining my Capstone Proposal for an engaged, action-oriented research project with a client’s organization along with the related Ethics Review application. While these documents are initial drafts...

Learning from Experience – An Act of Reflection

How often do you take the chance to reflect on your leadership? How important do you see that learning is to your leadership? Learning about yourself? Learning about others? Learning skills to be more resilient, creative, and innovative? The concept of reflection is not new. However, we often overlook it or kid ourselves into thinking that we do it already. We need time to do this. Reflection...

3 Ways to Engage Your Team

3 Ways to Engage Your Team With today’s busy-ness, it is important to have engaged team members and engaged teams working well together towards a common vision and creating new pathways forward. How can this be done? From my interviews with seven executives and managers from Canadian customer-centric organizations, this is what I learned. Disengagement comes from three forms of obstacles –...