Are You Finding that Your Leadership is Not as Effective as It Used to Be?

Why is this happening?1. There has been a shift from the Industrial Era to the Knowledge Age.2. We are now operating in a VUCA world which requires different things from us as leaders. VUCA stands for volatile, uncertain, complex, and ambiguous. What is different?1. Business is much more internet-based, and people – both team members and customers/clients – have much more information...

A New Type of Leadership for The Knowledge Era

It is with delight that I write this post as I have just submitted my final MA Leadership assignment! This marks the formal culmination of a two-year, transformative journey that has brought new learning, new perspectives and new tools to share with others. It has deepened my passion for values-based leadership and systems and values-based organizational culture initiatives. Along my MA...

Intention 2019

How many times have you set goals for the year ahead only to have them preempted by something else that seemed more important?  Were your goals “have to’s” or “need to’s” or “should’s”? We are much more likely to progress if we base our goals on things that have internal motivation or significance for us and that we “want” versus what we “should” do. This year, Santa brought me a journal.  The...

Learning from Experience – An Act of Reflection

How often do you take the chance to reflect on your leadership? How important do you see that learning is to your leadership? Learning about yourself? Learning about others? Learning skills to be more resilient, creative, and innovative? The concept of reflection is not new. However, we often overlook it or kid ourselves into thinking that we do it already. We need time to do this. Reflection...

What is Customer-Centricity and Why is it Important?

What I want to focus on today is the concept of customer centricity and the related values based leadership.  I want to look at what these are and why they’re important.  Many of my clients come to me because they want to engage their clients more and they want to know how to lead their team in a way that helps them also engage with the clients in the way that they feel is successful.  The...

Building Relationships

BUILDING RELATIONSHIPS Key factors in building relationships: safety, a sense of being respected, and choice. Communicating clearly is fundamental to these. More specifically, listening deeply to others, taking a genuine interest in what they are sharing, being curious, and asking meaningful questions about the other person are what contribute to creating a bond where these three elements are...

Set Your Intention

Intention.  What it is?   According to the Merriam-Webster dictionary an intention is ‘a determination to act in a certain way:  resolve’. Setting your good or positive intention requires knowing what is important to you.   Do you know what that is for you?  To one person, it might be to change the world.  To another, it might be to make one person smile each day.  To another, it may be to meet...